Terms of service

These Terms of Service (“Terms”) govern your access to and use of the website located at https://fallenangelboutique.store/ (the “Site”) and any purchases made through the Site. The Site is operated by Fallen Angel Boutique (“we,” “us,” “our”). By accessing the Site or placing an order, you agree to these Terms.

If you do not agree, do not use the Site.

1) Eligibility (18+ / Adult Products)

The Site sells adult-oriented and intimate products. By using the Site or purchasing any product, you represent that you are at least 18 years old (or the age of majority where you live, whichever is higher) and that you are legally permitted to purchase and possess these products in your jurisdiction.

We may refuse service, cancel orders, or restrict access if we believe you are underage or not legally permitted to purchase.

2) Privacy Policy; Other Policies Incorporated

Our Privacy Policy, Returns & Refunds Policy, and any posted Shipping Policy are incorporated into these Terms by reference. If there is a conflict, these Terms control unless stated otherwise.

3) Account Registration & Security

If you create an account, you agree to:

  • Provide accurate, current information

  • Keep login credentials confidential

  • Notify us immediately of any unauthorized use

You are responsible for all activity under your account.

4) Orders, Pricing, and Payment

A) Order Acceptance

All orders are subject to acceptance and availability. We may refuse, limit, or cancel any order at our discretion, including for suspected fraud, resale activity, pricing errors, or stock issues.

B) Pricing Errors

If a product is listed at an incorrect price, we may cancel the order and refund any amounts paid, even after you receive an order confirmation.

C) Payment Processing

Payments are processed through third-party payment processors. You agree to comply with their terms.

5) Shipping, Risk of Loss, and Delivery Issues

Shipping times are estimates, not guarantees. Risk of loss passes to you upon carrier pickup (to the extent permitted by law). You are responsible for providing an accurate shipping address.

We are not responsible for delays caused by carriers, weather, customs, or incorrect address entry. If a package is returned due to an incorrect/undeliverable address or refusal, you may be responsible for shipping/handling and carrier fees.

6) Returns & Refunds

Returns and refunds are governed by our Returns & Refunds Policy. Due to hygiene and safety standards, many items (including sex toys, intimate devices, condoms, lubricants, and similar products) are final sale except where required by law or where an item arrives damaged/defective/incorrect as described in the policy.

7) No “Cooling-Off” / Buyer’s Remorse Rights for Online Orders

To the extent permitted by law, we do not offer cancellations or returns for buyer’s remorse beyond what is stated in our Returns & Refunds Policy. The FTC “Cooling-Off Rule” generally applies to certain in-person sales made outside a seller’s normal place of business (e.g., door-to-door), not standard online purchases.

8) Product Use, Safety, and Assumption of Risk (IMPORTANT)

Many of our products—including BDSM furniture, restraint systems, impact implements, intimate devices, lubricants, condoms, and lingerie—may involve inherent risks, including injury, allergic reactions, or other harms if misused.

By purchasing or using any product from us, you agree that:

  • You are solely responsible for safe, lawful, and informed use.

  • You will read and follow all instructions, warnings, and care guidance.

  • You will inspect products before each use and discontinue use if damaged, defective, or uncomfortable.

  • You will seek medical advice where appropriate (e.g., allergies, pregnancy, medical conditions, latex sensitivity, skin sensitivity).

YOU ACKNOWLEDGE AND AGREE THAT USE OF OUR PRODUCTS IS AT YOUR OWN RISK.

9) Medical Disclaimer

We do not provide medical advice. Product descriptions and content on the Site are for general informational purposes only and are not intended to diagnose, treat, cure, or prevent any condition.

10) Warranty Disclaimer (AS IS / AS AVAILABLE)

To the fullest extent permitted by law, the Site and all products are provided “AS IS” and “AS AVAILABLE.”

WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY AND ANY IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE.

Some jurisdictions do not allow certain warranty disclaimers, so this section may not apply to you in full. (For example, warranty disclaimers must be conspicuous and often must specifically mention “merchantability.”)

11) Limitation of Liability

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill arising from:

  • Your use of (or inability to use) the Site

  • Any product purchased through the Site

  • Any allergic reaction, injury, misuse, or improper handling of products

  • Shipping delays or carrier issues

To the fullest extent permitted by law, our total liability for any claim will not exceed the amount you paid for the product(s) giving rise to the claim.

12) Indemnification

You agree to defend, indemnify, and hold harmless Fallen Angel Boutique and its owners, employees, contractors, and affiliates from any claims, damages, liabilities, costs, and expenses (including attorney’s fees) arising from:

  • Your use/misuse of products

  • Your violation of these Terms

  • Your violation of any law or third-party right

13) Chargebacks & Fraud

If you initiate a chargeback without first contacting us to resolve the issue, we may:

  • Suspend or terminate your account

  • Refuse future orders

  • Provide documentation to the payment processor/carrier

14) Intellectual Property

All content on the Site—logos, designs, photos, text, graphics, and other materials—is owned by us or licensed to us and is protected by intellectual property laws. You may not copy, reproduce, distribute, or create derivative works without our written permission.

15) User Content (Reviews, Comments, Submissions)

If you submit content (e.g., reviews), you grant us a worldwide, royalty-free, perpetual license to use, reproduce, modify, publish, and display it for business purposes (e.g., marketing), unless prohibited by law.

You may not post unlawful, defamatory, hateful, harassing, explicit illegal content, or content that infringes third-party rights.

16) Prohibited Uses

You agree not to:

  • Use the Site for unlawful purposes

  • Attempt to hack, disrupt, or scrape the Site

  • Use bots or automated purchasing systems

  • Misrepresent identity or payment info

  • Resell products in violation of our policies (including where restricted)

17) DMCA / Copyright Complaints

If you believe content on the Site infringes your copyright, you may submit a notice consistent with the DMCA notice requirements.
Send notices to: [DMCA Agent Name/Title]
Email: [DMCA Email]
Mailing address: [Mailing Address]

18) Third-Party Links

The Site may contain links to third-party sites. We do not control or endorse them and are not responsible for their content or practices.

19) Termination

We may suspend or terminate your access to the Site or cancel orders at any time if we believe you violated these Terms, engaged in fraud, or created risk for us or other customers.

20) Governing Law; Venue

These Terms are governed by the laws of the Commonwealth of Pennsylvania, or State of Delaware, without regard to conflict-of-law rules. Any dispute will be brought in the state or federal courts located in Chester County, Pennsylvania, or New Castle County, Delaware, unless otherwise required by law.

21) Changes to These Terms

We may update these Terms from time to time. The “Last updated” date will reflect the latest version. Continued use of the Site after changes means you accept the updated Terms.